Shipping policy

The Pawsome Delivery Promise We know you and your furry friend are excited to get your new gear, and we work hard to ensure your premium products get to you safely!

• Processing Time: All orders are processed within 1–2 business days. Orders are not processed on weekends or public holidays.

• Delivery Times (1-2 Weeks): To bring you the latest in pet tech and premium accessories, our standard delivery timeframe is between 7 and 14 days (1 to 2 weeks).

• Shipping Rates: We offer a flat-rate standard shipping fee across South Africa. Enjoy FREE SHIPPING on all orders over R850!

• Order Tracking: The moment your package is dispatched, you’ll receive an email with a tracking number so you can follow its progress all the way to your door.

Please ensure your delivery address and contact number are correct at checkout to avoid any delays.